RKE Support

Website terms

These terms explain the basis on which you may use this website, its guidance and its interactive tools.

Last updated 1 August 2026

1. About this website

This website is operated by Research and Knowledge Exchange Support Ltd, a company registered in the United Kingdom under number 14364673. Contact us at service@rkesupport.com.

By using the website, you agree to these terms. If you do not agree, please do not use it.

2. General information, not professional advice

Website content, insight articles, checks, calculators and downloads are provided for general information. They are not a substitute for advice based on your organisation, award, competition or circumstances. In particular, nothing on this site is legal, tax, accounting or investment advice.

Always check the live terms, guidance and correspondence for the relevant funder or contracting authority. Those requirements take priority over any general explanation on this site.

3. Interactive tools

Results from the Research Operations Health Check, the Grant Reconciliation Cost Calculator and any other checks depend on the information, assumptions and options selected. They are planning indicators, not findings of compliance, assurance or guaranteed savings. You remain responsible for decisions made using a result.

4. Accuracy and availability

We take reasonable care to keep content useful and current, but funding rules, guidance and external links can change. We do not promise that every page will always be complete, error-free or available. We may update, suspend or withdraw website content without notice.

5. Intellectual property

Unless stated otherwise, RKE Support owns or is licensed to use the website design, wording, tools and original materials. You may print or download reasonable extracts for your own internal, non-commercial use, with attribution. You must not reproduce, sell, adapt or use substantial parts commercially without written permission.

Third-party names, logos and content remain the property of their respective owners.

6. External links

Links to funders, regulators, booking services and other websites are provided for convenience and context. We do not control those services or accept responsibility for their availability, content, security or privacy practices.

7. Responsible use

You must not misuse the website, attempt unauthorised access, introduce malicious code, interfere with normal operation, use automated access in a way that places an unreasonable load on the service, or use the content unlawfully.

8. Liability

Nothing in these terms excludes liability where it would be unlawful to do so. To the extent permitted by law, we are not liable for loss arising solely from reliance on general website information, an interactive result, an external website or temporary unavailability. Separate written terms apply when we provide paid services.

9. Law and changes

These website terms are governed by the law of England and Wales. Courts in England and Wales will have jurisdiction, subject to any mandatory rights that apply to you. We may revise these terms; the date at the top identifies the current version.